Monitored. Resolved. Dispatched.
Issues that are fixable get fixed remotely. Firmware upgrades, device restarts, configuration changes, threshold adjustments. Issues that require hands get dealt with: we dispatch technicians through our nationwide network. 24/7 availability without the 24/7 salaries.
How it works
From data point to dispatch. Every step tracked in the same platform.
Monitor
Aravolta watches every data point across BMS, EPMS, and SCADA. Automated thresholds, anomaly detection, trend analysis.
Triage
NOC operators filter signal from noise. A humidity sensor drifting 2% is not the same as a UPS on battery. Context matters.
Fix remotely
Most issues get resolved without a site visit. Firmware upgrades, device restarts, configuration changes, threshold adjustments. Software handles it.
Boots on the ground
When it needs physical work, we dispatch technicians. Nationwide US network, defined SLAs, tracked through the same platform.
Fixed remotely
Our software resolves most issues without a human touching a rack.
Dealt with on-site
When physical work is needed, we dispatch through our technician network.
This is the full data center hardware management layer. Not just monitoring. Not just alerts. Actual resolution.
Choose your operations model
Scale from after-hours coverage to fully managed operations. Same platform underneath.
Remote NOC
After-hours eyes on your infrastructure
Best for sites with existing on-site staff who need after-hours coverage.
Remote NOC + Remote Hands
Monitoring plus on-site dispatch
Best for sites without dedicated facilities staff.
Full Managed Operations
Your entire operations team
Best for new builds, remote/edge sites, or operators who don't want to hire.
The NOC sees what you see
Most outsourced NOCs use their own tools. When they call you at 3 AM, they're reading from a different screen than yours. Half the call is just getting on the same page.
Aravolta's NOC operates inside the same BMS, EPMS, and SCADA dashboards you use. Same data, same views, same alerts. When they escalate, you're already looking at the same thing they are.
Nationwide US
On-site technician network covering all 50 states. Typical 4-hour response for most locations.
Flexible Staffing
Scale from 2 on-call techs to hundreds for large projects. Full-time, shift-based, or on-demand.
Defined SLAs
Structured ticket workflows with tracked response and resolution times. Monthly reporting included.
International
Coverage available in select LATAM, APAC, and Europe for distributed operations. Contact us for specifics.
Why use Aravolta?
You need 24/7 availability and support without expensive salaries. Building your own NOC means 4-5 dedicated operators at $80-150K each, plus monitoring tools, runbooks, training, and turnover. That's half a million dollars before you've monitored a single data point.
Aravolta gives you the software and the operations team. One vendor, one contract. Most issues get resolved remotely by software. When something needs physical work, we dispatch through our technician network. Scale up when you add sites, scale down when you don't need it.
The NOC operates on Aravolta's full monitoring stack
Every system your facility runs, in one platform.
Stop hiring. Start operating.
Software, monitoring, remote resolution, dispatch. One vendor. Talk to our operations team.
- 24/7 coverage
- Nationwide dispatch
- Same platform