How Len Telekomunikasi Indonesia went from manual checks to AI-built views of its network
PT Len Telekomunikasi Indonesia, a state-owned network operator, plugged one Aravolta node into its site in Manado, North Sulawesi. Within a day the site's core router was streaming live data. Now Len's team describes the view it wants and Aravolta builds it, from a full site dashboard to the alert rules and the monthly report.
I think every piece of infrastructure is an asset, and every asset should be monitored and maintained second by second to stay in optimal condition for delivering great services. Aravolta got our Manado site there within a day. Its AI recommendations tell our team what to fix first, and it keeps optimizing our alerts and dashboards as the network changes. It's like having a senior engineer watching the network around the clock.
Head of Business and Commercial Division, Len Telekomunikasi Indonesia
The challenge
A national network, checked by hand
Len Telekomunikasi runs points of presence across Indonesia, including remote island sites like Manado. Keeping them running meant senior engineers logging into devices one at a time, and the monthly and quarterly reports were assembled by hand.
Len wanted to see its sites at a glance, set its own alerts, and stop building reports manually. It started with a proof of concept at Manado.
Build with AI
Describe the view. Aravolta builds it.
An engineer types what they want to see. Aravolta reads every device and metric at the site, picks what a network operator checks first, and lays out the cards. Changes work the same way: ask for another chart and it appears on the dashboard.
Dashboards
A site overview, one router, or every port on the transport gear, built from a sentence and saved as a regular dashboard the team can share.
Alerts
Describe the condition in plain words. Build with AI drafts the rule, and the team reviews it before it goes live.
Reports
Ask for a monthly availability report and put it on a schedule. It arrives by email with a PDF attached.
Ask
Ask the site a question
Ask works like a chat with the site itself. Which alarms are active, what stopped reporting, which router port a server sits behind: the answer comes back in seconds, drawn from live readings, incidents, and asset records.
Ask about Manado
Explore equipment, connections, power, cooling and incidents for this site. Answers use recorded data and readings. Ask can look things up but cannot change them.
AI operations
It tells the team what to fix first
Aravolta's AI reads every metric at the site around the clock and turns what it sees into recommendations. In its first two weeks at Manado it flagged a router running without its backup power and a fiber link that had gone down, and said what to check for each. Day to day, it explains each alert, drafts the next step, and keeps the alert rules tuned to how the site behaves.
What to fix first
Aravolta reviews the site's readings and incidents and ranks what needs attention, with the reason and the fix for each.
Alerts tuned to the site
Before a rule goes live, Aravolta replays it against the site's own history and adjusts the threshold so it fires on real faults.
Learns what normal looks like
It learns each link's usual latency and traffic and flags anything that drifts, with no thresholds to set.
Context on every alert
When an alert fires, Ask pulls up the incident, the readings around it, and the steps to check, so the engineer on shift starts with context.
Drafts the next step
Ask drafts the change, like a new alert rule or a tag on a device, and the team confirms it with one click.
Shift handoff
Ask sums up what happened overnight: what fired, what recovered, and what still needs a look.
Network topology
A network map that draws itself
Aravolta reads each device's forwarding and neighbor tables and turns them into a live topology view. At Manado it placed the management servers on the router ports they sit behind within hours of the router coming online.
As more of Len's switches come online, the same view fills in across the network.
Onboarding
Plug it in, and it finds the network
Len's engineers connected the node to power and the site network. Aravolta took it from there, remotely. Nothing was installed on Len's routers, transport equipment, or servers.
- 1
Found on its own
The node scanned the site network and matched each device against Aravolta's library of 46,000+ device profiles. The core router was streaming live data within a day, before Len had sent its device list.
- 2
Three devices not on the list
Len's list named six devices. The node also found the core router and the two management servers behind it, and brought all of them in.
- 3
Live, with history and alerts
Every device reports live, with history for any time range. Alert rules flag anything that stops reporting, and the core router has rules for its links, power, and temperature.
Looking ahead
Every site, the same views
The node at Manado can take on the site's power and cooling equipment and its cameras next. Each new site gets a node of its own and lands in the same platform, with the same dashboards, alerts, and AI tools.
About Len Telekomunikasi
PT Len Telekomunikasi Indonesia is a state-owned network operator providing telecommunications infrastructure across Indonesia.
- Industry
- Telecommunications network operator
- Headquarters
- Jakarta, Indonesia
- Proof of concept
- Network site in Manado, North Sulawesi
- Before Aravolta
- Manual checks by senior engineers
- Scope
- Routing, optical transport, DC power, servers, and a video recorder
Aravolta products
- Build with AI
- Ask Aravolta
- AI recommendations and operations
- Network topology
- Dashboards and alerts
- Scheduled reports
- Network monitoring